Order & Shipping Information

In addition to ordering from our website or visiting us at our shop you may also phone your order in. (859)707-0818.

The shipping charges for hats is based on size of the hat. Shipping is between $25-35.00 per hat for USPS delivery within the continental United States. Need a hat shipped internationally? Not a problem, we just ask that you call or email so that we can provide you with the correct shipping information. Items ordered together will not necessarily be shipped together.

Please plan for 4 to 6 weeks shipment time for custom hats. Hats by Katie is happy to provide rush order service (3 weeks or faster). Kindly add $50 rush order surcharge to your order.

If you have any questions about your order, please don't hesitate to contact us.

Please note that custom hats are not returnable. Non-custom hats are returnable for store credit only.